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Charge 3 won't turn on

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‎05-23-2020 01:05 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 01:05 - last edited on ‎09-16-2020 19:47 by

My Charge 3 has stopped completely, nothing on screen and won't vibrate. I have followed all the restart suggestions but they don't work. I've had to restart it about 6 times since new (17 months old). Please help.  Emailed Fitbit direct but had no response.

 

 

Moderator Edit: Clarified subject

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‎09-11-2020 08:38 - last edited on ‎06-30-2025 07:32 by Fitbit Moderator

‎09-11-2020 08:38 - last edited on ‎06-30-2025 07:32 by Fitbit Moderator

Welcome to the Community, @8536.

Thanks for troubleshooting this display issue. Since you have already opened a case with support, I recommend keeping in touch with them. I know they will be glad to help you out and provide you a solution.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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