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Charge 3 won't turn on

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‎05-23-2020 16:18 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 16:18 - last edited on ‎09-16-2020 19:47 by

One of the reasons that I purchased my Charge 3 was that feature that allowed it to be submerged. Last summer, I wore it in the pool several times with no issues. But earlier this week, I submerged for perhaps 5 or 10 seconds, wiped it off afterward, but within a few minutes it became unresponsive. Now when I plug it into the charged, there is no response.  Help!

 

 

Moderator Edit: Clarified subject

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‎08-30-2020 10:16

‎08-30-2020 10:16

Welcome to the Forums, @boczeno.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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