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Charge 3 won't turn on

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‎05-30-2020 04:10 - last edited on ‎11-02-2020 09:57 by Moderator Alum

‎05-30-2020 04:10 - last edited on ‎11-02-2020 09:57 by Moderator Alum

I went swimming on Wednesday for a little over an hour with grandkids. Since then my fitbit has not worked correctly.  I have done numerous  resets and have gotten the screen to work correctly. The battery will not hold a charge,  at this time.   I have only had the charge three since December.

 

 

Moderator Edit: Clarified subject

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‎11-02-2020 09:57

‎11-02-2020 09:57

Welcome to the Community, @Bjewels11.

 

Thanks for troubleshooting this battery issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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