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Charge 3 won't turn on

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‎06-01-2020 01:51 - last edited on ‎09-16-2020 19:21 by

‎06-01-2020 01:51 - last edited on ‎09-16-2020 19:21 by

 My Charge 3 stopped working after being not in use for a month. Tried to restart as appears in many places on forum, but it didn't help.

 

The screen is black, no green light, no Bluetooth. I tried to sync from windows 10 app (using USB), but was not able to sync too. Tried to let it discharge and charge again, but it didn't work too.

 

Would appreciate an assistance. 

 

 

Moderator Edit: Clarified subject

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‎06-07-2020 09:14

‎06-07-2020 09:14

It's great to see you here, @EvgeniyG.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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