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Charge 3 won't turn on

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‎09-04-2020 15:53 - last edited on ‎11-13-2020 10:30 by Moderator Alum

‎09-04-2020 15:53 - last edited on ‎11-13-2020 10:30 by Moderator Alum

Got this today. Charged it all the way up started setting it up and it said it needed to update. Updated about 75% of the way and then stopped. Reset it and now all it does is vibrate. Tried connecting to charger and restarting still nothing. It will not even show the battery symbol.  All it will do is vibrate 

 

 

Moderator Edit: Clarified subject

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‎11-13-2020 10:31

‎11-13-2020 10:31

Welcome to the Community, @Eclardy.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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