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Charge 3 won’t turn on

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‎09-28-2020 05:57 - last edited on ‎09-28-2020 10:32 by Fitbit Moderator

‎09-28-2020 05:57 - last edited on ‎09-28-2020 10:32 by Fitbit Moderator

My charge 3 has stopped working. No lights on back and won’t charge or turn on. Tried long and short restarts but nothing 

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‎09-29-2020 19:02

‎09-29-2020 19:02

Welcome to the Fitbit Community @Juls1.

 

I'm sorry to hear that your Fitbit Charge 3 has stopped working. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

I noticed that you've contacted Customer Support already. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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