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Charge 3 won't vibrate for any feature

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‎04-30-2023 14:47 - last edited on ‎05-01-2023 06:51 by Fitbit Moderator

‎04-30-2023 14:47 - last edited on ‎05-01-2023 06:51 by Fitbit Moderator

I’ve rebooted it several times. Do not disturb is off. It not only is not vibrating notifications or alarms, but it doesn’t vibrate when I attach the charger or when it reboots. It seems to have stopped altogether. It does still track. 

 

 

Moderator Edit: Clarified subject

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‎05-01-2023 03:35

‎05-01-2023 03:35

Hi, @gbethg29 @in order to vibrate Fitbit devices have a tiny vibrator motor inside.  Like any mechanical device after a time it may fail.  The Charge 3 is now several years old and unfortunately it sounds like this is what has happened to your device.  As it is still working otherwise you may want to continue to use it for now, or if the vibration is important to you you may want to upgrade to a newer device.  (I like the Charge 5 very much, especially as it has a colour screen which makes it much more visible in bright sunlight).  If you do decide to upgrade you may want to get in touch with Fitbit Customer Support and let them know the issue with your current Fitbit.  I think they sometimes are able to offer customers with older Fitbits a discount on an upgrade.  It’s worth a try!

 

Welcome to the forums.

Sense, Charge 5, Inspire 2; iOS and Android

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