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Charge 3 won't vibrate when I receive notifications

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‎11-10-2021 10:18 - last edited on ‎11-11-2021 03:56 by Fitbit Moderator

‎11-10-2021 10:18 - last edited on ‎11-11-2021 03:56 by Fitbit Moderator

Charge 3 will not vibrate with notifications from an Iphone 12.  I can't find a DND "button"

 

Moderator Edit: Clarified subject

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‎11-11-2021 04:02 - edited ‎09-02-2023 07:48

‎11-11-2021 04:02 - edited ‎09-02-2023 07:48

Hi there, @tlc1196. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please note the Charge 3 does not have the DND mode option. Nevertheless, keep in mind that when you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. With that being said, I recommend checking your phone's settings to see if one of those have been activated and it's preventing your Charge 3 from vibrating. 

If the above doesn't describe your issue, may I know if besides the notifications is there any other feature that doesn't vibrate? If so, please see Why didn't my Fitbit device alert me?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-11-2021 04:02 - edited ‎09-02-2023 07:48

‎11-11-2021 04:02 - edited ‎09-02-2023 07:48

Hi there, @tlc1196. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please note the Charge 3 does not have the DND mode option. Nevertheless, keep in mind that when you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. With that being said, I recommend checking your phone's settings to see if one of those have been activated and it's preventing your Charge 3 from vibrating. 

If the above doesn't describe your issue, may I know if besides the notifications is there any other feature that doesn't vibrate? If so, please see Why didn't my Fitbit device alert me?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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