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Charge 3 won't work after swimming

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‎05-26-2020 02:05 - last edited on ‎10-08-2020 11:43 by Moderator Alum

‎05-26-2020 02:05 - last edited on ‎10-08-2020 11:43 by Moderator Alum

I was excited to use my gift in the pool this week. The first day I went in, the Fitbit started vibrating and it hasn’t worked since. They should be waterproof.  Any advice?

 

 

Moderator Edit: Clarified subject

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‎10-08-2020 11:44 - last edited on ‎06-30-2025 08:05 by Fitbit Moderator

‎10-08-2020 11:44 - last edited on ‎06-30-2025 08:05 by Fitbit Moderator

Welcome to the Community, @Francescella.

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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