01-06-2020
08:54
- last edited on
09-27-2020
19:53
by
MatthewFitbit
01-06-2020
08:54
- last edited on
09-27-2020
19:53
by
MatthewFitbit
My charge 3 was working with my s10e up until last week. Then I stopped receiving notifications on my charge 3. So I unpaired and tried to pair again and it won't pair. My Bluetooth will find my charge but won't pair. My charge is still syncing to my app. Any help?
01-06-2020 08:56
01-06-2020 08:56
I've tried restarting my charge and phone, uninstalled and reinstalled the app, and clearing my bluetooth cache.
01-06-2020 11:23
01-06-2020 11:23
What type of error are you seeing when setting up the tracker through your Fitbit app?
A user can not pair the tracker through the phones Bluetooth.
01-06-2020 11:26
01-06-2020 11:26
There's no error through my app. However I can not receive notifications on my Fitbit anymore. J used to just have to reconnect through bluetooth but it wont pair. Everything is syncing with the app properly just no watch notifications.
01-06-2020 12:30
01-06-2020 12:30
What type of error are you receiving? When it won't pair?