07-14-2020
09:22
- last edited on
09-16-2020
08:37
by
MatthewFitbit
07-14-2020
09:22
- last edited on
09-16-2020
08:37
by
MatthewFitbit
I've had the Charge 3 for about 6 months, and have been consistently able to wear it for about a week without needing a charge. Now, starting yesterday, when I plugged it in to charge (using the USB plugged into my computer), it wont hold a charge at all. Yesterday it dropped the charge quickly, but did make it through most of the day. However, it only kept a 34% charge (which usually lasts me days) 2 hours before it died in the night. Now, it will charge for a few moments, then recognize that the battery is in fact full (and states it is at 100% both on the device and in my app) and then drops back to 1% or just shuts off in moments. When I am charging it, it does show the charging icon, so I know that the pins are connecting, and I have reset it both by holding the side button down until I see the smiley face and through the settings option.
Is this thing doomed and done, just like that? Or am I missing some key troubleshooting step?
07-14-2020 09:34
07-14-2020 09:34
Mine just started doing the same thing a few days ago!!
07-14-2020 09:56
07-14-2020 09:56
Did you find any solutions? I feel like I've done everything. I wonder if there was an update that has gone wrong or something...I don't see this issue in any other recent forum topics, but it happened so quickly I feel like there has to be something.
07-14-2020 12:30
07-14-2020 12:30
07-14-2020 13:04
07-14-2020 13:04
Same happened to me. Someone is sure pocketing a lot of money from customers like us that have problems
07-14-2020 13:41
07-14-2020 13:41
Same happened to me. Just started doing this over the weekend
07-18-2020 14:14
07-18-2020 14:14
Yup... ordered a new one...only option.