Charge 3 wont let me sync, add my sleep, activities, change my face

[Pandabare57]

Hi there, ever since i received my replacement Charge 3, nothing is working properly. wont let me sync, won't let me track my sleep, cant change clock face. 

I am so frustrated!!!!

And nobody helping me??

Please, can someone help me figure this out. Why have it if it is not working, , have not had it a year yet

Shelly

[Rich_Laue]

Has the replacement been set up to your account? 

[Pandabare57]

that i am not sure of, but i have been able to add water and food, nothing else

[Pandabare57]

Now my fitbit is losing time. I have tried to reboot, restart, and still is not recording the correct time.

Not sure what to do next

Shelly

[Pallis]

Didn’t sync since last update of iPhone