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Charge 4: Assessment and reports is not showing and Irregular heart rhythm notifications

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‎01-06-2023 04:09 - last edited on ‎01-18-2023 16:14 by Moderator Alum

‎01-06-2023 04:09 - last edited on ‎01-18-2023 16:14 by Moderator Alum

Hello,

My device is Fitbit Charge 4 with the updated version 48.2000xxxx and its not showing "assessment and reports" under Discover. Any steps I need to take for it to show?

I think ECG app is only available for Charge 5, Sense and Sense 2.
Is this a pre-requisite to show the "assessment and reports"?

Charge 4 is listed to be able to receive Irregular heart rhythm notifications. But my country Philippines is not listed among the countries that have it available. So there's no chance for my Charge 4 to even receive Irregular heart rhythm notifications?

Thanks!

 

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‎01-18-2023 16:23 - last edited on ‎10-11-2024 08:39 by Fitbit Moderator

‎01-18-2023 16:23 - last edited on ‎10-11-2024 08:39 by Fitbit Moderator

Hi there @GreenDestiny, it's good to have you in the Community.

I understand how you feel with this and thank you for sharing your experience. Yes, for the moment the Irregular Heart Rhythm Notifications are not available in Philippines.

I'd recommend you add a Feature Suggestion so our team can consider it and others can vote for your idea.

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