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Charge 4 Battery Draining

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‎05-21-2022 08:42 - last edited on ‎12-14-2022 14:23 by Fitbit Moderator

‎05-21-2022 08:42 - last edited on ‎12-14-2022 14:23 by Fitbit Moderator

I've had my Charge 4 for a long time and I've never had a problem with it until yesterday.

It was working fine and at 49% battery before I went to swim practice and after a two hour practice my watch was dead. I've been swimming with my Charge 4 ever since I got it a few years back so this was an odd occurrence to me.

I let my watch charge last night and it was one full battery when I put it on. 30 minutes later I went to look at my watch and I noticed of was of 50% battery already. Another 10 minutes later and I checked the battery health again and it was on 40% battery.

When it isn't on the charger the watch is currently loosing about one percent battery a minute now. And it used to be surviving at least 5 days before needing charged.

I love the watch and it has preformed well over the few years I've had it but, I'm confused on why it is acting up now and how I can fix it since I've tried the recommended things today ready.

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65 REPLIES 65

‎01-15-2023 19:30

In response to dv1210

‎01-15-2023 19:30

I have since gotten myself an Apple Watch and so far so good
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‎01-15-2023 22:24

‎01-15-2023 22:24

The Charge 4 is my second and last Fitbit product. The first one became unusable 2 weeks after the warranty had expired, the Charge 4's battery does not hold the charge any longer and, on top of that, the wristband is getting detached from the main body. The warranty will expire in 2 weeks, let's see if I get a replacement. In any case I' ll never buy another Fitbit product, they are designed to last no longer than 2 years (this is the period covered by the warranty in Europe)

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‎01-16-2023 16:15

In response to ABB08

‎01-16-2023 16:15

Guess I’m not the only one with this problem 

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‎01-16-2023 16:16

In response to Medic673

‎01-16-2023 16:16

It sucks tbh 👎🏻

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‎01-25-2023 11:43

‎01-25-2023 11:43

Purchased Charge 4 in September, 2021. Approximately 16 months later the rapidly depleted battery issue hits me. I contacted customer service, they say it's out of warranty and offer me the discount code on a new tracker (Charge 5). 

Alta -> Alta (# 2) -> Inspire -> Charge 4 -> Charge 5

This is going to be my 5th tracker in like 7 years. Why do I keep continuing to give this company my money?

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‎01-28-2023 00:33

In response to rveez

‎01-28-2023 00:33

My last Fitbit got the black screen of death, so I bought the Charge 4 in June 2021 £124, just recently the battery has been draining super quickly within hours. I have also never used the Fitbit pay nor the gps or features of incoming messages or calls, weather etc. I have tried everything now! ????

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