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Charge 4 -Broken connector

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‎07-29-2022 21:47 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

‎07-29-2022 21:47 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

My whole connection just fell off. Contacted Fitbit via chat  told to wait. WTF.

 

Moderator edit:  updated subject for clarity

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3 REPLIES 3

‎07-31-2022 19:08

‎07-31-2022 19:08

@peyto12 , A warm welcome to the Community! Thank you for your message and feedback. 

 

I verified with Support and was informed that you contacted us again and your inquiry was worked with you, right?

Do you still need further Support?

 

Se you around

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎08-01-2022 15:06

In response to JuanFitbit

‎08-01-2022 15:06

Hi Juan,

I have the same issue with my watch. Who should I contact to get it repaired or replaced? 

Thanks in advance,

Kaye

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‎08-01-2022 18:24

In response to Kaye14

‎08-01-2022 18:24

@Kaye14 , A warm welcome to the Community! 

You should get in contact with our Support team via Chat or calling them. They'll be more than glad to get a closer look at your case. 

You'll find our contact options here.

 

See you around

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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