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Charge 4 - Calorie burn is too high, higher than current daily burn

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‎08-06-2022 11:27 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

‎08-06-2022 11:27 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

Hi everyone, 

I've been using the charge Fitbit for many years.  I'm currently using the Charge 4.  I haven't had an issue before today.  

I was out in my gardening. I swore I saw my calorie burn at around 703 before heading inside and then when I came back inside and turned off my workout session, it stated and logged that I burned 2100+ calories during my outdoor workout!!

What happened?  My current daily burn is only at 1500 calories or so, but my calorie burned from the workout calorie burn session is shown as 2100+ calories!  Someone, please help me understand this, and if it's a mistake/ problem, what is the solution to fix this?  I haven't had this issue before until today.   

 

thank you!  

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‎08-06-2022 19:24

‎08-06-2022 19:24

Mine started having the same issues this week.  Calorie burn and heart rate has gone thru the roof.  This in spite of being on the road all week sitting in meetings the entire week.  My heart rate for this past week was 2 times what an average week would record while only working out for one day instead of 4 days.  It's too sensitive.  I've had the device for 2yrs this is the first issue.

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