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Charge 4 - Can’t finish activity

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‎04-26-2023 14:58 - last edited on ‎04-27-2023 10:36 by Fitbit Moderator

‎04-26-2023 14:58 - last edited on ‎04-27-2023 10:36 by Fitbit Moderator

My Fitbit seems to have got stuck. I started an activity and can’t seem to get back to the finish screen

 

Moderator edit:  updated subject for clarity

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‎04-27-2023 10:36 - last edited on ‎03-17-2024 10:49 by Fitbit Moderator

‎04-27-2023 10:36 - last edited on ‎03-17-2024 10:49 by Fitbit Moderator

@Heloli64 , A warm welcome to the Community ! Thank you for  your message. 

Have you tried restarting the Charge 4?

  • Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  • Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  • Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
  • Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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