09-17-2024 00:26
09-17-2024 00:26
I have struggled on with the Charge 4 unable to see the screen if I dare to venture outside mainly because I quite like the sleep data. I was prompted to update the Fitbit App today and now the detailed sleep data seems to have disappeared and I guess I cannot recover the old App!! Happy if anyone has a solution to this problem...Old format
New format
Answered! Go to the Best Answer.
09-18-2024 03:59
09-18-2024 03:59
@PaulsTracker Fitbit didn't change the sleep format to take away your sleep stages. The second screenshot show sleep patterns, not sleep stages. Everyone can get this from time to time. The most common reason is that your Fitbit couldn't get a detailed heart rate.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-18-2024 03:59
09-18-2024 03:59
@PaulsTracker Fitbit didn't change the sleep format to take away your sleep stages. The second screenshot show sleep patterns, not sleep stages. Everyone can get this from time to time. The most common reason is that your Fitbit couldn't get a detailed heart rate.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-18-2024 07:31
09-18-2024 07:31
Thank you Laurie, I think you are right. If you can find a solution to the dim screen then I will really be happy....