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Charge 4 -Doesn't vibrate anymore

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‎05-22-2022 05:48 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

‎05-22-2022 05:48 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

Mijn fitbit charge 4 is net 2 jaar oud, van de ene op de andere dag trilt hij niet meer. Ik was altijd zo blij met de 10.000 stappen discobol ;-). Ik heb hem een harde reset gegeven en alle instellingen gecheckt. Wat kan ik nog meer doen? 
dank en groetjes Sanne 

 

"My fitbit charge 4 is just 2 years old, from one day to the next it no longer vibrates. I was always so happy with the 10,000 steps disco ball ;-). I gave it a hard reset and checked all settings. What else can I do?
thanks and greetings Sanne"

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‎05-22-2022 12:09 - edited ‎05-22-2022 12:12

‎05-22-2022 12:09 - edited ‎05-22-2022 12:12

Hello @SanneGebben 

You asked: 

My fitbit charge 4 is just 2 years old, from one day to the next it no longer vibrates. I was always so happy with the 10,000 steps disco ball ;-). I gave it a hard reset and checked all settings. What else can I do?
thanks and greetings Sanne
Zorg ervoor dat uw NST-modus (niet storen) of uw slaapmodus is ingeschakeld. Als de instelling Niet storen is ingeschakeld, zorgen meldingen, het vieren van doelen, waarschuwingen voor de hartzone en bewegingsherinneringen er niet voor dat de tracker trilt of het scherm wordt ingeschakeld. Dit is het geval als Sleep mide ook is ingeschakeld.
😃 Laat het me weten als dit je het beste antwoord geeft en je trillingsprobleem heeft opgelost.

Translated:

Make sure your DND mode (do not disturb) or your sleep mode is enabled. When the do not disturb setting is on, notifications, goal celebrations, heart zone alerts, and reminders to move don't cause the tracker to vibrate or the screen to turn on. This is the case if Sleep mide is enabled as well.
😃Please let me know if this provides you an answer and resolved your vibration issue.

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‎05-22-2022 19:20

In response to SunsetRunner

‎05-22-2022 19:20

@SunsetRunner , Thank you for your help.

 

@SanneGebben , Nice to see you here. Thank you for your message.  

You landed on the English Community Board for the Charge 4. 

Normally you'll comment would have been removed as it is on a non supported language on the Community!

As an exception and because our friend MegaBite, took the time to translate your message and also translate her reply, I'll make an exception this time. Please try to continue the tread in English so that other users also receive the information shared here. 

 

Besides the tips from MegaBite, does your Charge 4 vibrate with the silence alarms?

During the restart, did you feel any vibration?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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