I have my Charge 4 set to use my phone GPS for all my runs. I ran a 10 mile race today. Prior to starting, I properly set up and successfully connected to the phone GPS before running. At the end of the race, I was able to see all the run information that you should see with a GPS run, with the map and mile splits. A few minutes later, the map and splits disappeared and now the run information appears as if a run happened without GPS. I looked on my both my phone app and laptop desktop stats on fitbit.com and there is no map or splits. I am truly upset because this was a big deal run...the Broad Street Run in Philadelphia with over 20,000 other runners and I had wanted all my stats and map to share with my community and friends. Why and where did this information go? How can I recover it? I know I saw the information when I ended my run.
