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Charge 4 Glass came up loose

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‎07-23-2022 10:57 - last edited on ‎12-14-2022 14:07 by Fitbit Moderator

‎07-23-2022 10:57 - last edited on ‎12-14-2022 14:07 by Fitbit Moderator

  • The watch glass is loose, just dangling from ribbon connector. How do I properly glue it back in place? It still works, but no longer dust or watertight.
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2 REPLIES 2

‎07-24-2022 00:19

‎07-24-2022 00:19

Are you still within warranty? If so, you should be eligible for a replacement. If you're not sure then contact customer support via contact.fitbit.com who can check your status and advise on your options.

 

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‎07-24-2022 19:20

In response to SteveH

‎07-24-2022 19:20

@SteveH , Thank you for your help and link provided. 

 

@mannydelrio , A warm welcome to the Community! Thank you for your message. 

As advised by SteveH the next step, should be to give our team a call or chat with them. They'll let you know how to proceed and what you 'll need to provide. 

 

Here you'll find our contact options. 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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