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Charge 4 - No notifications of any kind

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‎07-28-2025 07:59 - last edited on ‎07-28-2025 08:10 by Fitbit Moderator

‎07-28-2025 07:59 - last edited on ‎07-28-2025 08:10 by Fitbit Moderator

Neither my charge 4 or versa 4 are getting any notification, emails, etc. I have deleted app, reinstalled and still nothing. 

Did fitbit do an update that screwed things up? Any suggestions as what to do now.

 

Moderator edit - updated subject for clarity 

 

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‎07-28-2025 08:08

‎07-28-2025 08:08

Hi @Bogr and welcome back to the forums. 

Thank you for your message. I'm sorry to hear that neither your Charge 4 nor Versa 4 are getting any notification, emails, etc. 

This is definitely not the experience wanted for our customers, I can understand your feelings about this situation. 

I appreciate the troubleshooting steps you tried. 

May I suggest you to verify that the do not disturb / do not disturb on exercise modes are not enabled? To change these settings, see How do I navigate my Fitbit device?

The following help article explains all the setting's verifications and the troubleshooting steps about this : Why are notifications delayed or missing?

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