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Charge 4-Only one card shows on device

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‎08-29-2022 07:27 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

‎08-29-2022 07:27 - last edited on ‎12-14-2022 13:52 by Fitbit Moderator

I have two cards stored in my wallet. Only one card (default) will show on my device. If I delete one card the other will show. Before the last firmware update, I had access to both cards on my device.

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‎08-31-2022 19:10

‎08-31-2022 19:10

@warrensloane , Nice to see you around. 

Thank you for your message and efforts. 

 

When you tap on the screen to change the cards, do you get any message on the tracker?

Have you tried restarting the Charge 4 after the update?How do I restart my Fitbit device?

 

See you around. 

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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3 REPLIES 3

‎08-31-2022 19:10

‎08-31-2022 19:10

@warrensloane , Nice to see you around. 

Thank you for your message and efforts. 

 

When you tap on the screen to change the cards, do you get any message on the tracker?

Have you tried restarting the Charge 4 after the update?How do I restart my Fitbit device?

 

See you around. 

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎09-05-2022 11:39

In response to JuanFitbit

‎09-05-2022 11:39

Yes. That solved my problem. 

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‎09-05-2022 18:12

In response to warrensloane

‎09-05-2022 18:12

@warrensloane , Thank you for your reply and keeping me updated. 

I'm glad that the restart helped and everything is working fine. 

 

Please don't hesitate to post again, should you have further questions. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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