Charge 4 - Vibration as goal celebration.

[Sheilajcliffe]

Although all is switched on my Fitbit charge 4 has stopped vibrating and informing me when I reach 10,000 steps

Moderator edit: updated subject for clarity

[JuanFitbit · Accepted solution]

Hi @Sheilajcliffe , nice to see you around! Thank you for your information. I'll be glad to help you with the goal celebration.

Please hold the button of the Charge 4 for 3 seconds. You'll see the Quick Settings. 

Please verify that "Don't disturb" and "Sleep" modes are off. To change the setting just tap on it. 

If everything is ok and the Charge 4 doesn't vibrate, please restart your tracker: How do I restart my Fitbit device?

If it doesn't help, let me know if the charge 4 vibrates with the silent alarms and when you receive a notification from your mobile device.

Please keep me posted

[Sheilajcliffe]

Thankyou for your help, all sorted now . Had the sleep and do not disturb on somehow!
Sheila
Sent from my iPhone

[JuanFitbit]

Hi @Sheilajcliffe , thank you for your reply and confirmation. I'm glad that everything is sort out and working as it used to.

Please don't hesitate to contact us again, should you need further assistance. 

[gumnut55]

Haha - me too!!