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Charge 4 and swimming

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‎06-29-2022 06:45 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

‎06-29-2022 06:45 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

I wore my charge 4 when swimming in a pool. Since then it’s has been counting flights of stairs at the rate of over 100 a day. Can anybody else relate and does anybody know how to fix it?. . . Please!

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‎06-29-2022 09:06

‎06-29-2022 09:06

Have you tried to restart/reboot the device?

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‎06-29-2022 23:57

In response to KennySen

‎06-29-2022 23:57

Thanks for the tip but alas it hasn’t worked.

Sent from my iPad
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‎06-30-2022 15:26

In response to JennyLou64

‎06-30-2022 15:26

Try putting device on charger then holding button while on charger for 20-30 seconds. Good luck. 

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