10-26-2022
05:24
- last edited on
12-14-2022
13:05
by
MatthewFitbit
10-26-2022
05:24
- last edited on
12-14-2022
13:05
by
MatthewFitbit
i have been using charge 4 for over 2 year. The plastic connector got broken. Is there a way I can fix it?
I’m attaching a picture for reference.
A quick response will be highly appreciated.
Thanks 🙏🏼
Moderator Edit: Clarified subject
10-26-2022 06:03
10-26-2022 06:03
Hi @ManzarNaqvi it's happened to others. Some have tried gluing it. Most have gone to Amazon and purchased a protective cover band which uses just the pebble part of the Charge 4. It encompasses the pebble, so the connector piece doesn't matter with this band.
10-26-2022 13:14
10-26-2022 13:14
Thank you @Odyssey13 for your reply.
Can you please share a reference picture of the protective screen cover?
I just wanna be 100% sure before ordering.
Thanks 😊🙏🏼
10-26-2022 17:19
10-26-2022 17:19
I don't blame you for wanting to see one, @ManzarNaqvi This is one on Amazon, which is a brand I've seen others on the forum mention. Take a look - click to go to Amazon
10-27-2022 03:44
10-27-2022 03:44
Many thanks @Odyssey13 🙏🏼
10-28-2022 11:31
10-28-2022 11:31
Similar thing happened to me. Some one on this forum recommended Sufly protective cover. Reviews were good so ordered it on Sunday. Just got it last night. Pebble fits nice and snug and the band is soft enough that you can press the button through it. So far very happy. Think it was $11.98.
10-28-2022 11:32
10-28-2022 11:32
It was on Amozon!
10-28-2022 18:03
10-28-2022 18:03
Exact same thing happened to me I have had my charge 4 for not even a year and It just broke
10-29-2022 00:47
10-29-2022 00:47
Thanks @Dben55 🙏🏼
is there a metal one with strap?
Unfortunately, I can’t wear leather or plastic/rubber due to skin conditions 😕
10-29-2022 00:48
10-29-2022 00:48
Bummer!!! 😖
and I’m not even using it rough… 😒
10-30-2022 13:22
10-30-2022 13:22
Not sure about that brand having a metal choice, but thought I did see one offered with a different band. Amazon had a couple different brands that they offered. So far my new protective band is working great. Be sure to read the reviews.
11-16-2022 09:35
11-16-2022 09:35
The connector for the strap broke off of my Charge 4 (spontaneously). I was able to fix it. Search "Broken strap connector: Successfully repaired! DIY"
11-24-2022 06:16
11-24-2022 06:16
I have purchased one of these straps from Amazon as I could not repair my connector. It works great and now I am able to wear my Fitbit again! Recently, I have seen a lot of posts with the connector breaking. There is definitely a design issue.
11-24-2022 06:17
11-24-2022 06:17
I have purchased one of these straps from Amazon as I could not repair my connector. It works great and now I am able to wear my Fitbit again! Recently, I have seen a lot of posts with the connector breaking. There is definitely a design issue.