03-17-2022
09:41
- last edited on
12-14-2022
14:42
by
MatthewFitbit
03-17-2022
09:41
- last edited on
12-14-2022
14:42
by
MatthewFitbit
I went to take my Fitbit off to charge it and I noticed the band is cracked in the middle of the band. Am I eligible for a replacement? It doesn’t look like the 4 can replace bands but I could be wrong. This was a gift from my kids.
03-17-2022 11:13
03-17-2022 11:13
Hi @Shellpollick66 get with customer support via chat or phone. They can let you know the best way to proceed.
https://myhelp.fitbit.com/s/support?language=en_US
The bands can be replaced. .