12-07-2020
04:26
- last edited on
12-14-2022
16:17
by
MatthewFitbit
12-07-2020
04:26
- last edited on
12-14-2022
16:17
by
MatthewFitbit
My charge 4's battery lasts for 3 hours at most before dying, even after it's been charged fully. I've already made sure that the GPS settings are at 'Phone GPS' as opposed to 'In-built' GPS, but the problem persists. Not sure of what to do - it worked fine for the past few months (bought it in early 2020) but has suddenly begun acting up. I have also updated the tracker, but this has not changed anything. Please help!
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
04-28-2023 02:39
04-28-2023 02:39
The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger. The device isn't connected securely to the charging cable, or you're using a charging cable that came with a difference device or from another retailer.
Regards,
Will
04-28-2023 04:20
04-28-2023 04:20
05-18-2023 20:20
05-18-2023 20:20
For what it's worth, I started having this problem last weekend. After a few days, I found a thread where someone mentioned the problem started for him shortly after opting in to the irregular heartbeat monitoring. I had done that a while ago, but figured turning it off was worth a shot (Account>Activity & Wellness>Heart Settings>Heart Health Notifications). While I was at it, I uninstalled Spotify, Agenda and Weather from the device. And one of those things solved it immediately. No problem for several days now.
05-18-2023 21:05
05-18-2023 21:05