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Charge 4 battery dying in a few hours

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‎08-08-2022 22:21 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

‎08-08-2022 22:21 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

The battery used to last for some 5 days but for the past week I have been charging it twice in a day. I have tried rebooting the device, made no difference. GPS is also on phone-gps. My watch is hardly 9 months old so I am expecting to get a replacement or free repair at the very least.

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‎08-09-2022 03:05

‎08-09-2022 03:05

Hey @momomama. This doesn't sound like normal behavior. If a restart and/or a complete reset doesn't work, I would contact Customer Support for further guidance. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

‎08-09-2022 03:05

‎08-09-2022 03:05

Hey @momomama. This doesn't sound like normal behavior. If a restart and/or a complete reset doesn't work, I would contact Customer Support for further guidance. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎08-09-2022 10:57

In response to Heather-S

‎08-09-2022 10:57

Happening to me as well - and others as well, apparently. See this other thread: 

Charge 4 - Yesterday's update is draining my batte... - Fitbit Community

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‎08-21-2022 10:52

In response to Heather-S

‎08-21-2022 10:52

hey! i got a replacement 🙂

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