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Charge 4 battery is draining overnight

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‎03-15-2024 08:11 - last edited on ‎03-28-2024 12:00 by Fitbit Moderator

‎03-15-2024 08:11 - last edited on ‎03-28-2024 12:00 by Fitbit Moderator

My Charge 4 battery started draining overnight under a year. By the time I reported it, the warranty had just expired and I got an email saying that I am not eligible for a replacement. This is not good value for money. I will not buy Fitbit watches again for myself or my family again, when there are cheaper brand options.

Moderator Edit: Clarified subject and updated label

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‎03-19-2024 08:57

‎03-19-2024 08:57

Welcome to the community forums @Ashpat100.

Thank you for providing this information regarding the inconvenience with your Charge 4.

I was reviewing your information and confirmed that there is no contact between you and Support during last year, so in this case I'd like to suggest you the following steps listed in this help article, in case you are dealing with this matter.

Please, see the steps listed here: Can I extend my Fitbit device's battery life?

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