I purchased a charge 4 on November for my birthday. Activated the Fitbit on 11/28/2020 and about 2 weeks ago the battery started dying after 3 hours. I reset the Fitbit to see if that would help but it’s still the same. I contacted Fitbit today to see if they have ideas on how to improve the life of the battery but they responded that I need to buy a new one. I’m very disappointed because I thought I was buying a good quality product and not a disposable one. Specially for the price I paid! If this devices are meant to last only a year, the company should lower the price so people like me an educator with a low salary could afford to purchase a new one every year. I need to start saving again to have this extra expense. Or if anyone has different options I would welcome recommendations! I’m sorry for my complaints but I’m really frustrated! I just don’t have the luxury to go now and buy a new one! like Fitbit responded to my concern.
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