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Charge 4 battery short life

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‎02-12-2023 05:11 - last edited on ‎02-13-2023 12:39 by Fitbit Moderator

‎02-12-2023 05:11 - last edited on ‎02-13-2023 12:39 by Fitbit Moderator

Apparently 2 years old, Fitbit Charge 4, suddenly stops holding the charge for a few days and only holds for a few hours!  I have all sorts of settings set, alarms have been used frequently, wrist turn settings, sleep mode. Etc etc—> the only thing that changed is that I went for a walk, 10 days in a row, outdoors (instead of walking on a treadmill)!  Now by battery life is crappy! Very upset about it!! 

 

Moderator Edit: Clarified subject

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‎02-13-2023 12:43 - edited ‎07-12-2023 06:42

‎02-13-2023 12:43 - edited ‎07-12-2023 06:42

Hi there, @Celcius. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. I understand how you must be feeling. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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