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Charge 4 black connector piece on one side anchoring the strap just fell off

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‎10-01-2022 11:00 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

‎10-01-2022 11:00 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

 

Hi

FB Charge4 -: The black connector piece on one side of my Fitbit anchoring the strap just fell off

I note on the forum scores of the community had the same problem looks like a manufacturing error due to all the complaints waiting for FitBit to respond to my complaint.

Korban

 

 

Moderator edit: updated subject for clarity. 

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‎10-18-2022 14:34 - edited ‎10-18-2022 14:34

‎10-18-2022 14:34 - edited ‎10-18-2022 14:34

Hi there @korban. Welcome to Community Forums.

 

I appreciate you share your experience with the Community.

 

I'd recommend you contact our Support Team.

 

Have a good one.

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