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Charge 4 blacks out & freezes when running

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Hi over the last couple of weeks I have been using the run exercise function on my charge 4 . Somewhere around my route the watch seems to freeze the screen blacks out & it stops recording steps etc. To get it to work again - once I get home I have to put it on charge ( there is plenty of battery left) and after a couple of attempts it unfreezes & I have to log the rest of my run manually.

please help

thanks

 

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Same thing happened to me, although after my yesterday's run I cant unfreeze it!  It's clearly on because I can see the light on the bottom of the watch and it sincs with the app but I cant see anything - it looks dead 😕

 

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Did you get it sorted? Apparently nothing they can do for my watch 😔 and it's out of warranty now.

 

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nope & mine is also out of warranty 

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