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Charge 4 blank screen

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‎04-08-2023 06:08 - last edited on ‎04-08-2023 12:58 by Fitbit Moderator

‎04-08-2023 06:08 - last edited on ‎04-08-2023 12:58 by Fitbit Moderator

I Fitbit is charged, 

I feel the vibrations

Hard restart/reset did not work,

Changing clock face from app didn't work 

 

Screen stays black.

Please help

 

 

Moderator Edit: Clarified subject

 

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‎04-08-2023 13:00 - edited ‎06-19-2023 04:53

‎04-08-2023 13:00 - edited ‎06-19-2023 04:53

Hi there, @Tam85. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Charge 4 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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