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Charge 4 broken band

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‎05-03-2023 13:48 - last edited on ‎05-04-2023 11:04 by Fitbit Moderator

‎05-03-2023 13:48 - last edited on ‎05-04-2023 11:04 by Fitbit Moderator

Yep, another band broken. Seems like there are tiny splits in the connector which makes the band fall apart. Only had it for 7.5 months!  Really not acceptable. It is not fit for purpose. What is everyone’s experience with returns in Australia? I’m so frustrated that I now have to find the receipt and go through the arduous process of getting this fixed. 

 

 

Moderator Edit: Clarified subject

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‎05-03-2023 20:03

‎05-03-2023 20:03

Had same issue with my Charge 3, no replacements to be found, but went to Amazon, immediate success got four bands for 11 dollars and delivered in four days. Suggest you try, good luck

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