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Charge 4 broken band

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‎12-31-2023 15:35 - last edited on ‎01-03-2024 08:09 by Fitbit Moderator

‎12-31-2023 15:35 - last edited on ‎01-03-2024 08:09 by Fitbit Moderator

The attachment part for the band has snapped off my Charge 4. Can it be repaired?

Moderator Edit: Clarified subject

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‎12-31-2023 17:39

‎12-31-2023 17:39

try getting with customer support. There are no repairs for these devices.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
1 REPLY 1

‎12-31-2023 17:39

‎12-31-2023 17:39

try getting with customer support. There are no repairs for these devices.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer