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Charge 4 didn't record my GPS map

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‎11-25-2022 07:45 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎11-25-2022 07:45 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

My charge 4 has stopped producing map of walk. Any ideas?

 

Moderator Edit: Clarified subject

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‎11-26-2022 10:01 - edited ‎07-24-2023 08:11

‎11-26-2022 10:01 - edited ‎07-24-2023 08:11

Hi there, @Ham21. Welcome to the Community Forums. 

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-26-2022 10:01 - edited ‎07-24-2023 08:11

‎11-26-2022 10:01 - edited ‎07-24-2023 08:11

Hi there, @Ham21. Welcome to the Community Forums. 

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer