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Charge 4 didn't track my sleep stages

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‎07-15-2022 07:17 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-15-2022 07:17 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

My Charge 4 captured data related to my Resting Heart Rate but does not display data regarding my Sleeping Heart Rate???

 

Moderator Edit: Clarified subject

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‎07-15-2022 11:03 - edited ‎06-14-2023 04:09

‎07-15-2022 11:03 - edited ‎06-14-2023 04:09

Hi there, @gordduro. Welcome to the Community Forums. Thanks for the details provided in your post. 

I recommend considering the following in order to get sleep stages:

 

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.


For more information, see What should I know about Fitbit sleep stages?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-15-2022 11:03 - edited ‎06-14-2023 04:09

‎07-15-2022 11:03 - edited ‎06-14-2023 04:09

Hi there, @gordduro. Welcome to the Community Forums. Thanks for the details provided in your post. 

I recommend considering the following in order to get sleep stages:

 

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.


For more information, see What should I know about Fitbit sleep stages?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes