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Charge 4 does not show sleep score on device

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‎04-21-2022 08:28 - last edited on ‎12-14-2022 14:32 by Fitbit Moderator

‎04-21-2022 08:28 - last edited on ‎12-14-2022 14:32 by Fitbit Moderator

Hi,

 

my Charge 4 does not show sleep score on device. It's syncing to the Android app though and I do get it there. I would also like to be able to see it on the device again (I had another Charge 4 before where this was shown perfectly).

 

I have restarted the device and changed sleep settings - all without any improvement.

 

The version of the device is 48 20001.100.43

 

Does anyone know how to get that score back onto the device?

 

Thank you,

kc

 

 

 

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