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Charge 4 does not track sleep at sea.

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‎06-09-2022 02:05 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

‎06-09-2022 02:05 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

I'm currently on a ship. Unless the sea state is calm or a very slight swell my Charge 4 thinks that I am awake.

 

Moderator edit:  updated subject for clarity

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‎06-09-2022 18:40 - edited ‎06-12-2022 18:15

‎06-09-2022 18:40 - edited ‎06-12-2022 18:15

@SunsetRunner , A warm welcome to the Community! Thank you for your message and feedback. 

 

In your case, please make sure that your settings for sleep are in normal an not sensitive.

If possible try wearing the Charge 4 a bit looser during your sleep. 

 

Hope this helps.

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎06-09-2022 22:58 - edited ‎06-09-2022 23:00

In response to JuanFitbit

‎06-09-2022 22:58 - edited ‎06-09-2022 23:00

The settings are already as you suggested.

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‎06-12-2022 18:17

In response to SunsetRunner

‎06-12-2022 18:17

@SunsetRunner , Thank you for your reply and further efforts. 

Then it seems that the ship movements are causing the registration of sleep a bit difficult. We appreciate your feedback , as it helps us improve our services and products. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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