Charge 4 drops off Bluetooth connection every day and I have to forget device then reload.

[Cyclingliz]

My charge 4 drops off Bluetooth connection at least twice a day. I have to forget device then log it on again. What’s the best solution please.

[BobSaccamenco]

Did you try restarting your Phone and your Fitbit?

Works for me every time.

[Cyclingliz]

iPad yes and phone but not Fitbit- how do I go about restarting that? By the way thanks for your speedy reply

Liz

[BobSaccamenco]

Scroll to the right to settings, than to the bottom -> General and then to the bottom again -> restart.

[NYTravelGal]

I already restarted my Fitbit multiple times and also rebooted my iPhone and iPad. My charge 4 has never automatically synced on a consistent basis. Now I am finding additional features not syncing and tracking. Exercise is the latest feature not automatically syncing since Feb 1 that I reported under iOS forum. Ideas welcome.

[Cyclingliz]

Oh dear. -not sounding good. Had a reply saying reboot everything iPad iPhone and Fitbit. If that’s any help. Haven’t tried it yet.

Liz