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Charge 4 for 12yr old

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‎01-22-2022 01:45 - last edited on ‎12-14-2022 15:49 by Fitbit Moderator

‎01-22-2022 01:45 - last edited on ‎12-14-2022 15:49 by Fitbit Moderator

Hi. How do I add C4 to child account. Only option is to choose an Ace device Thanks

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4 REPLIES 4

‎01-22-2022 03:50

‎01-22-2022 03:50

Hi @Taranga  due to laws, a 12 year old isn't able to have their own account with Fitbit. If you're in one of the European countries, that age would be 16. In the US, the age is 13. The only option for that age is a Family Account, which requires one of the Ace series.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-22-2022 04:14

In response to Odyssey13

‎01-22-2022 04:14

In Australia. It would be great if Fitbit removed the limitation of Ace only. Appreciate your reply, Thanks heaps

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‎01-22-2022 04:39

In response to Taranga

‎01-22-2022 04:39

It's actually a suggestion in the Feature Suggestions forum where votes count. Here is just one I found - click to see and vote

Stepping in the U.S.A. since September 2013. Android 14

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‎01-22-2022 04:48

In response to Odyssey13

‎01-22-2022 04:48

Done. It was suggested almost 4 years ago, doesn't look like they are changing their mind. Disappointing

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