help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 is not tracking my sleep data accurately

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2023 07:44 - last edited on ‎08-01-2023 08:50 by Fitbit Moderator

‎08-01-2023 07:44 - last edited on ‎08-01-2023 08:50 by Fitbit Moderator

I have had issues with my sleep log with my charge 4 since I purchased it and Fitbit customer support is not very helpful in trying to resolve this issue. Has anyone else has the same issue with the charge 4? 


Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-01-2023 13:46

‎08-01-2023 13:46

Welcome to the Fitbit community @Sandooski.

Thanks for the details regarding the inconvenience with your Charge 4.

I'm sorry to now that the issue hasn't solved yet. I'd invite you to contact Support one more time, since you already got in touch with them regarding this situation.  

Best Answer
0 Votes