07-29-2024
04:41
- last edited on
07-30-2024
04:57
by
MarreFitbit
07-29-2024
04:41
- last edited on
07-30-2024
04:57
by
MarreFitbit
Back on this topic. Now into 8 days of sleep over 3 hrs and only one day showed sleep score. Every other day just shows basic information! So annoying, as no BR or HRV recorded. Tried all the old hacks to get it to work. Switch off, then on; delete Cache; uninstall app then reinstall; restart charge 4. All to no avail. Have also tried in various positions on wrist and tightening/loosening, all making absolutely no difference. Not the first time this has happened to me.
Moderator Edit: Clarified subject
08-01-2024 11:15 - edited 08-01-2024 11:18
08-01-2024 11:15 - edited 08-01-2024 11:18
Welcome to the forums @Clericalerror.
Thank you for sharing the details regarding this situation with your Charge 4. Sorry to know the difficulties that you are experiencing.
Please keep in mind that there are some factors that may prevent your tracker from recording your sleep.
Wearing your device on your non-dominant hand and monitor it the next few days the following:
Confirm that you have restarted the device as indicated here.
08-01-2024 14:53
08-01-2024 14:53