01-03-2023 00:49 - last edited on 01-09-2023 15:06 by MarreFitbit
01-03-2023 00:49 - last edited on 01-09-2023 15:06 by MarreFitbit
No sleep score for a week … has worked well until now… no change in sleep position or wearing tracker overnight. Any solutions ? Thanks
Moderator Edit: Clarified subject
01-09-2023 15:08
01-09-2023 15:08
Hi there, @Notfit03. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 4.
I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.
See you around.
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02-09-2023 10:29
02-09-2023 10:29
Hi
yrs contacted support two or three times but still no conclusion… very disappointed with charge 4 as nothing again as stated works to get sleep scores again