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Charge 4 is tracking my calories way too high

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‎06-08-2024 11:15 - last edited on ‎06-08-2024 12:19 by Fitbit Moderator

‎06-08-2024 11:15 - last edited on ‎06-08-2024 12:19 by Fitbit Moderator

My charge 4 is calculating extremely high calories burned even when I put in zero exercise or any activity. How can I fix this??


Moderator Edit: Clarified subject

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‎06-08-2024 12:20

‎06-08-2024 12:20

Hi there, @Otta. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 4 is tracking your calories burned way too high. I understand your concern, I will do my best to help you! 

I was wondering if you've checked that your personal information (weight or other profile settings such as height, age etc) has been entered correctly? If you haven't done so yet, please double check your personal information to see if your weight and height were properly set. To update your profile, see How do I change the units of measurement in my Fitbit account?

Maria | Community Moderator, Fitbit


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‎06-09-2024 05:35

In response to MarreFitbit

‎06-09-2024 05:35

All my parameters are entered correctly and yet the problem persists! Is there anything that can fix it?
Sent from my iPhone
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