help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 keeps tracking inaccurately my steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-23-2022 15:08 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎09-23-2022 15:08 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

I charged fitbit this morning  got little over 3000 steps   then walked  another 3300 steps  checked device and it said 3200 steps  ..  what can  I do.?  I deleted it then started it again but now am out over 8000 steps..  

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-01-2022 14:58

‎11-01-2022 14:58

Hi there @wzdjodie, it's good to see you in the Community.

 

I understand how you feel about this situation. I'd recommend you check these articles, How accurate are Fitbit devices? and How does my Fitbit device calculate my daily activity?.

 

Enjoy your day.

Best Answer
0 Votes