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Charge 4 not connecting to GPS

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‎07-10-2022 18:09 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-10-2022 18:09 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

Have reviewed and followed the instructions found in other dialogues in this community regarding this problem with no luck.   My GPS stopped working last Monday.  Even went out to an area where it always works (three times to test it) and it did not.

 

Any suggestions?  Is it time for a new one?  

Thanks in advance for any suggestions.

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3 REPLIES 3

‎07-10-2022 18:50

‎07-10-2022 18:50

@blueroselady51 , Nice to see you here. Thank you for taking the time to read the info described. 

 

Just to confirm: you did read these ? TROUBLESHOOTING TIPS

 What settings are you using?

 

Have you restarted the Charge 4?How do I restart my Fitbit device?

 

See you around. 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎07-11-2022 11:17

In response to JuanFitbit

‎07-11-2022 11:17

Thank you for your response.  Have reviewed your supplied items and all have been done with no luck.  So what do I do now???

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‎07-11-2022 18:17

In response to blueroselady51

‎07-11-2022 18:17

@blueroselady51 Thank you for your reply and further efforts. 

 

In that case, please give our team a call or chat with them, so that they get a closer look at your case. 

 

Here are our contact options. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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