Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 4 not holding a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have had my charge 4 for almost a year and just starting this week it will not hold a charge for more then a day. 

Yesterday I charged it thinking maybe it wasn’t fully charged when I put it on in the morning. It charged all day and just before bed I checked it. It was 100% charged so I put it on and went to bed. The watch was in “sleep” mode all night but still this morning it’s was at 56% and after wearing it for a few hours it’s at 30%. 
is there a battery that can be replaced?? 

 

Best Answer
24 REPLIES 24

Mine did the same!!! Have it for just over one year. Out of the sudden it’s not holding the charge, only lasting a couple hours…

it was holding for days before!
Very frustrating! Support not helpful only sending a rebate for a new one… I will not buy a new one knowing that it will do the same in a year! 
Will go with Apple! 

Best Answer

Amazon says that it is compatible with the Fitbit Charge 3. Does it really work with the Fitbit Charge 4?

Best Answer
0 Votes

YES! so dissapointing. I just contacted them twice (fitbit customer service) and was basically told 'tough luck" nothing they can / willing to do. Went from Charge 3 to CHarge 4 for the GPS, have had it for almost a year and have not changed way I use it. Use to charge once - twice a week but now within three hours of being fully charged battery dies. Was told to sync more often so they have record of it and they can see 100% then just driving into work battery dead three hours later. Looks like with all these comments something is going on and they would want to fix it. I am still under warrenty until july. 

Guess I'm done with Fitbit moving on to Garmin. 

Best Answer

Same issue 

charge 4 replacement unit which I have had for 2 months 

last week started to lose charge a lot every day

where I charged it every few days previously it’s now needing at least one full charge daily

not an issue I had with my last fit bit and I have a charge 3 which is charging fine on both charge units so not an issue with the charging docks

i have been told to remove all items that are likely to drain the battery by visiting the Fitbit help link provided

unfortunately I have followed the link but still unsure where I would find this info (not sure what needs removing as I only use it for the already built in features) 

Best Answer
0 Votes
My charge 4 was 100% at 10 am and
At 1:28pm it is 5%
Third fit bit I have had every 1 1/2 years
Hate to leave fitbit but
Got to say goodbye and go to
Apple Watch

Sent from my iPhone
Best Answer
0 Votes